IT Specialist

Job Description

IT Specialist

At Fairmont Hotels & Resorts, every guest interaction is an opportunity to create a lasting memory. As an IT Specialist, you are responsible for providing various forms of computer-related technical assistance and improving the efficiency of the work of the colleagues through the use of technology . Provide internal IT support (server security, software updates, hardware maintenance etc.) .

Hotel Overview: Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka’aba. This 76-story hotel, one of the world’s tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose .

Summary of Responsibilities:

Reporting to Director of IT, responsibilities and essential job functions include but are not limited to the following:

– Installing new software and hardware components.
– Regularly evaluating our IT systems to ensure they meet the necessary demands.
– Assisting with network administration tasks.
– Ensuring data storage is safe and secure.
– Resolving all issues coworkers have with their IT systems and software.
– Educating coworkers about network security and best practices for computer usage.
– Supporting the day-to-day operations of our computer network.
– Implement security measures
– Monitor security certificates and company compliance of requirements
– Anticipate and report the cost of replacing or updating computer items