IT Manager

Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

IT Manager

Responsible for the supervision and handling of day-to-day IT operations. The IT manager ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software, and software licenses.

What’s in it for you:

– Be part of a unique and complex resort in Qatar
– Take advantage of opportunities to be recognized for your professional contributions
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our academies
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

– Manage and support all the systems in the operations
– Provide In-house guest IT-related matter troubleshooting
– Coordinate, manage, and oversee projects, document process
– Perform regular system health checks and capacities studies to ensure optimum performance of servers and network
– Manage system changes with appropriate support staff to ensure uninterrupted services
– Liaise with vendors and work with users at all levels
– Maintain inventory of all equipment, software, and software licenses
– Interview, select and recruit direct reports
– Identify and develop team members with potential
– Conduct a performance review with the team
– Constantly monitor team members’ appearance, attitude, and degree of professionalism
– Prepare detailed induction programs for new employees
– Develop, conduct maintain all staff training programs for team members, focusing on their development needs, and providing them with new skills to meet the changing needs of the business