Job Description
Role Summary:
If you’re a self-driven, details oriented problem solver and passionate about customer centric initiatives then this is a great opportunity to work on a new innovative project involving both product operations and customer experience.
Be part of a dynamic and creative group that sets a high bar for innovation and success in a fast-paced and changing environment. The role is highly cross-functional in nature and provides the opportunity to work with different teams (Product, Tech, Marketing, Customer Service and more).
What’s on your plate:
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Manage vendor vouchers database
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Set up vouchers in the Rewards engine
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Collaborate with marketing to set up assets
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Assess vendor utilization, distill insights and translate data into actionable analysis and communicate them to key stakeholders
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Receive and review complex customers requestsΒ
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Raise issues to relevant teams when no document guideline is available
What Did We Order:
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Excellent communication skills, both written and verbal in english
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Ability to think out of the box and implement ideas in an agile manner
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Proactive, enthusiastic, and capable of solving problems independently
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Oriented to teamwork, with good interpersonal skills
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Able to prioritize multiple tasks and complete tasks within established deadlines
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Problem solver with little guidance from supervisor
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Arabic speaker is a preference