Integrator/Tech Leader – Egyptian Nationals Only

IT & Network
Egypt 🇪🇬
October 2, 2023
Full Time

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Job Description

Location: Cairo, Egypt

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales has built a presence in Egypt for over 40 years and has today over 100 employees. Thales in Egypt is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE.Together We delivered fare collection and control and communication systems for the first metro line in Africa, Metro Line 1 in Cairo. Since then we have continued to bring growth and security and safety to the country by upgrading these transportation systems as well as providing solutions for customers in air traffic management, air defence and Navy.

JOB OBJECTIVE

  • Thales is looking for a profile of Solution Integration & Operations Engineer to support current Thales teams.
  • In the perimeter of DelOps Team, the candiate will participate in the delivery (BUILD phase) & operations (RUN phase) of Thales solutions to end customers. The candidate will work with Thales teams (mainly Project managers, Service Delivery Managers, R&D department and other DelOps members) to succeed his mission – language written/spoken is English.

Roles & Responsibilities

  • Build Phase Project:
    • Install and configure the solution on hardware or VMware;
    • Integrate the solution at the customer site or hosted, connecting with customer backend or core network elements;
    • Write some technical documentation;
    • Review the customer acceptance plan documents and updated if needed;
    • Follow the Thales process and best practices defined within DES;
    • Assist the development and validation team during the project;
    • Provide visibility to Validation Technical Leader and Project Manager on his/her work progress (actual and estimated time to complete tasks);
    • Execute the acceptance test plan with the customers;
    • Write the Operation and Maintenance Guide (OMG);
  • RUN Phase Project:
    • Technical support of Cloud, On-Premises, and Hybrid services
    • Design and implement changes into the systems
    • Maintain and enhance internal tools to improve service industrialization for Cloud and On-Premises services
    • Provide technical guidance for new or evolution of services and for consolidated technical analyses
    • Lead the optimization of service reliability, performance and security
    • Provide technical direction when CAB requires tier II input, expertise or changes with high risk impacts on customer SLAs
    • Responsible for product and technical knowledge ramp-up of the Tier II Support team
    • Participate in the definition of production requirements
    • Manage performance. Track and report critical supply and demand metrics. Use data to optimize processes, creatively solve problems, and track results
    • Participate at the preparation and review of technical product & customer specific documentation
    • Participate in the 24/7 oncall rotation within the team

Work Experience Requirements

  • At least 5 years of experience in similar position

Qualification, Certification & Educational Requirements

  • Degree in computer Science, Telecom, or related discipline

Skills Required

  • Mandatory skills :
    • Unix systems – Has to have basic linux experience (at least 1 year using linux). Needs to know by hard basic linux commands (ps, netstat, rsync, netcat, umask).
    • Shell or python or perl scripting programming – Needs to be able to read & understand basic shell scripts. Has to be autonomous in one of the 3 languages for linux tasks automation (bash, python, perl).
  • Semi-optional – at least one should be autonomous:
    • Network – Understands IPv4 protocol (network size, broadcast, default gateway). Knows how packet routing works (able to configure static route or default gateway).
    • SQL Language – Should be able to write SQL queries (SELECT, INSERT, UPDATE). Should be able to do table joins and filter out the necessary values.
    • Apache and other webservers – Understands apache virtual hosts concept, is able to configure basic proxy setup and understand Directory/Location directives.
  • Has experience with SSL certificates configuration and knows the difference between Basic/Mutual authentications.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

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