Job Description
Company Overview
Rockford Xellerix is a leading independent provider of Embedded Systems and Connectivity solutions. We help our customers succeed in building mission critical systems for Space, Air, Land, Sea, Cyber and Industrial markets. Rockford Xellerix is currently looking to build a high achieving sales team in the UAE.
We are looking for a qualified Executive Admin or Inside Sales & Marketing Administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Our ideal candidate is goal-oriented and has a deep knowledge of customer service best practices. If you have exceptional organizational skills and draw energy from being part of a team, we would like to meet you. Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Responsibilities
- Support Sales team
- Check data accuracy in orders and invoices, Process orders
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
- Support or possibly lead marketing activities
- Support or drive tradeshow activities
- May be required to travel to support sales activities
Requirements and skills
- Proven work experience as a Sales administrator or Sales support agent
- 3 to 5 yearβs experience
- Excellent English written and communications skills
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics, self-driven to achieve results
- Excellent organizational and multitasking skills
- A team player with high level of dedication and strong problem solving skills
- Ability to work under strict deadlines
- Certification in Marketing, Sales or relevant field is a plus