Inside Sales Account Manager-French speaker

Job Description

<p>Customer-facing role to execute the engagement and drive to partner hand-off; provides initial face/voice to the customer and brings in specialists as needed.</p><p><br></p><p>Job Description</p><p>• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship</p><p>• Quarterback sales from lead to purchase; be the main point of contact for Microsoft’s customers, leading the sales strategy, overcoming objections and negotiating success</p><p>• Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with Microsoft’s leading cloud technologies</p><p>• Obsess over Microsoft’s customers and prospects to deliver a world-class customer engagement experience</p><p>• Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers</p><p>• Position competitive offerings and solutions in the context of customer needs and experiences</p><p>• Demonstrate verbally and in writing how customers can capture value and envision their future with Microsoft’s technologies</p><p>• Effectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)</p><p>• Meet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 Opportunities per month; maintain high daily activity, minimum ~60-90 activities/day</p><ul><li>• Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage Microsoft customers</li></ul><p></p>