Industry Representative

Job Description

Industry Representative Location Dubai, United Arab Emirates / Abidjan, Côte d’Ivoire

Career Area:

Marketing / Sales / Product Support

Job Description:

Your Work Shapes the World

When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose:

We have an exciting opportunity for an Industry Representative in Mining who will be responsible to consult with dealers and customers in Africa to market Caterpillar MINING products and services and assist in the development of dealer sales capability. This is the second field-based assignment for an experienced, individual contributor on assignments that are complex and challenging and begin to become strategic in nature.

Job Duties:

Counselling dealers in developing increased human performance capability
Providing guidance on existing and potential customer service issues and improvement measures within one industry
Assisting dealers on forecast, strategy planning and sales techniques
Supporting introduction of new machines and related products and services (e.g., products, parts, technology, customer service agreements, other services)
Analyzing and communicating marketplace and competitive activity to Caterpillar personnel and dealers
Analysing mine operations, product application, configuration and utilization that provide the best solution and lowest cost per tonne for a customer
Assisting dealers with business planning within one industry; creating and promoting programs that increase sales while maximizing price realization
Enhancing communication and people relationship skills, improving problem solving and analysis ability, building and using business skills, enhancing use of Caterpillar systems and developing leadership abilities

Basic Qualifications:

University degree in business, finance or engineering.
Proven experience in the mining industry, commercial, operations and/or technology.

Top Candidate qualifications:

Self-starter, sound commercial and business judgment, analytical skills, leadership skills, and communication skills
Dealer/Channel management experience
Business development experience (new markets)
A well-developed perspective/understanding of mining customers’ business needs
Understanding of Caterpillar dealer organization and mining operational value drivers
Ability to work independently in the field in a fast-paced environment
Previous experience working in mining or having a mining engineer degree

Additional information:

This position will require about 50% time in business travel in French speaking Africa
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. ​
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Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.​
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Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit ​
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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. ​
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Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. ​
Caterpillar is an Equal Opportunity Employer (EEO).
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