Implementation Consultant

Job Description

Responsibilities
Hexagon’s Asset Lifecycle Intelligence division (Hexagon) is seeking an Implementation Consultant.
In this position, individuals are responsible for setup/installation, configuration, and customization of technical solutions, applications, or process designs for the client’s purchased or outsourced technology and business outcome solutions. Individuals in this position work independently.

• Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
• Tests and troubleshoots functionality of installed systems.
• Identifies and documents technical issues to be escalated to the product and system integration teams for resolution.
• Provides feedback based on client experiences to the product and professional services teams for product and process improvements.
• May work directly with clients on-site or provide project support remotely.
• May work on pre-sales activities.

Qualifications

• Process design .
• Providing feedback based on client experiences .
• Working directly with clients .
• Delivering internal and external training .
• Fair knowledge of multiple solutions.

Diversity Statement
At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.