HR Operations (Tamheer)

Job Description

Description

About Nana:

Nana is an internet marketplace connecting customers with their favorite grocery stores, pharmacies and specialty stores. Our mission is to deliver the highest quality of online grocery customer experience with a sense of affection, care, and pride. Nana was established in 2016 and is headquartered in Riyadh, Ar Riyad, Saudi Arabia.
Highlights:
Nana funding: $79M
Current funding stage: Series C
Nana is backed by: STV, MEVP, SVC, Impact46, FIM Partners, Jahez, Sunbulah group, FAITH Capital, Wamda Capital, Quencia Capital, Watar Partners, and more.

Responsibilities:

Document, implement and work to improve upon processes, procedures and programs relating to the team member lifecycle Follow daily operations relating to the job to ensure work continuity. Follow up on employee probation period. Onboard employees into HR system and create employee folder Offboard employees based on their exit type. Generate and implement HR policy and procedure throughout the organisation. Maintain knowledge of trends, best practice, regulatory changes and employment law. Dealing with employee procedure in government sites (Qiwa – GOSI – Muqem – Mudad – HRDF). Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards. Take full ownership of team member documentation including contracts, amendments and all other items pertinent to the team member lifecycle. Support employees on a day-to-day basis and answer questions about benefits and company policies. Assisting with the implementation of new processes and procedures. Tracking and reporting on operational performance. Keep track of and analyse HR metrics (e.g., turnover rates, time to hire). Onboard new employees and ensure they have access to necessary resources and tech. Serve as a primary point of escalation and internal team member support for more complex cases, providing policy guidance and interpretation as needed (People Connect). Support the People Business Partner (PBP) team i.e. administration of various surveys, conduct exit interviews (IC) and provide useful data to guide decision making.

Requirements

Fresh Bachelor’s degree in human resources or similar relevant field. Excellent verbal and written communication skills Excellent organizational and time management skills. Ability to multitask and prioritize daily workload. Creative thinker and proactive problem solver.* A positive, “can do” attitude.