HR Operations Officer

Job Description

Job Summary

To coordinate and support the development and delivery of effective learning & development programs and performance management initiatives.

To perform administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, and absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization

Job Responsibilities 1

Coordinates in the development, delivery and evaluation of Learning and Development programs and the implementation of an annual corporate training plan and budget.

Develop and maintain training material to the highest standards for internal and external courses.

Provides information and assistance to all employees on human resources related issues.

Maintains human resource data bases to ensure correct recording of all staff and employment related information as required.

Coordinates and maintains the Human Resources personnel filing systems.

Implements the Company Policies and Procedures to ensure understanding and compliance on employee’s rights and the company’s rights.

Ensures full implementation of the Company Policies and Procedures on daily basis.

Ensures to properly explain the policies of procedures of the Company to employees whenever issues arise.

Job Responsibilities 2

Ensures that all transactions done on daily basis conforms to the approved forms and undergo to the right process.

Ensures to promote HR Code of Ethics at all times.

Ensures equal employment opportunity and treatment for all employees and 0% discrimination.

Prepares employee’s requests and give primary assistance in order to ensure proper service is rendered to employees.

Ensure to prepare employees requests and release it in compliance to the approved time frame for such request.

Ensure proper guidance to employees by giving information and necessary assistance on daily basis.

Ensure professionalism in all dealings with the employees.

Additional Responsibilities 3

Job Knowledge & Skills

• Knowledge in Qatar Law.Knowledge of implementation & maintenance of Policies and ProceduresKnowledge of the whole organization structure.Knowledge of employment terms and conditions.Knowledge in computer MS applications such as Excel and Word and other related software applications.

• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

4 years Total

3 years GCC 

Competencies
Collaboration
Accountability
Resilience
Quality
Leadership
Human Resources Policies and Procedures L2
Employee Relations L2
SAP ERP Human Resources L2
Employee Records Maintenance L2
Grievance Procedures L2

Education
Bachelor’s Degree in Human Resource or Business Administration