Housekeeping Supervisor – Crowne Plaza Muscat OCEC

Job Description

Housekeeping Supervisor – Crowne Plaza Muscat OCEC

Hotel Brand:
Crowne Plaza Hotels & Resorts

Location:
Oman, Muscat

Hotel:
Muscat OCEC (MSCCP), Madinat Al Erfan, Baushar area, 00000

Job number:
102694

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We are looking to hire an experienced housekeeping supervisor to oversee all duties performed by our housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting cases of tardiness, and monitoring cleaning supplies. You should also inform management of any equipment or furniture in need of repair or replacement and ensure that the housekeeping staff complies with all safety and sanitation policies.

To be successful as a housekeeping supervisor, you should be able to develop and implement strategies to improve the functioning of the housekeeping department. Ultimately, an exceptional housekeeping supervisor should have excellent management skills and be able to ensure that housekeeping operations run efficiently.

YOUR DAY-TO-DAY:

Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.

Scheduling staff shifts and organizing replacements as required.

Investigating and addressing complaints regarding poor housekeeping service.

Providing training to the housekeeping staff.

Regularly taking inventory of cleaning supplies and ordering stock as needed.

Issuing cleaning supplies and equipment to housekeeping staff as needed.

Screening housekeeping applicants and recommending promotions, transfers, and dismissals.

Performing various cleaning duties in instances of staff shortages.

WHAT WE NEED FROM YOU:

Bachelor Degree Holder / Higher Education Diploma

Proven housekeeping or hospitality experience at least 2 years in 4-5 star hotel on the same capacity.

Working knowledge of housekeeping.

Proficient in all Microsoft Office applications.

The ability to multitask.

The ability to stand for extended periods of time.

Excellent organizational and time management skills.

Exceptional customer service skills.

Effective communication skills.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.