Housekeeping Supervisor

Hotel, Restaurant, Tourism
Saudi Arabia 🇸🇦
November 27, 2023

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Job Description

Housekeeping Supervisor 

To provide a consistent room and bathroom product, and service adjacent areas to meet Banyan Tree standards for cleanliness and presentation

KEY ROLES & RESPONSIBILITIES

  • Manage and supervise all tasks of his/her staff

  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures

  • Supervise public areas

  • Ensure that guest supplies are replenished

  • Ensure guests’ requests are promptly and courteously met

  • Report damage or malfunction in hotel rooms 

  • Maintain equipment in proper state of cleanliness and repair

  • Maintain a section floor report

  • Conduct daily briefings with staff at floor level

  • Conduct regular room checklists

  • Report unusual behavior/activities on floors to Assistant Housekeeping Manager

  • Record room status in allocated section accurately

  • Comply with hotel’s health, safety and hygiene policies

  • Attend meetings and training sessions as required

  • Fully understand the difference in guest levels (VIP) and in room categories

PERSONAL ATTRIBUTES

  • Good reading, writing and oral proficiency in English

  • Must be well presented and professionally groomed at all times

  • Strong interpersonal skills and attention to detail

  • Must have good leadership skills and training skills

Banyan Tree will operate and expand the Ashar luxury camp, embracing the region’s Arabian heritage to blend in seamlessly with the Ashar Valley’s striking natural scenery and stand in the heart of AlUla’s planned “living museum” experience.

Our commitment to Diversity & Inclusion:
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