Housekeeping Attendant

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Job Description

  • Collect keys and daily assignments before preparing trolley and sufficient equipment in order to perform designated tasks and duties efficiently and to avoid delays effectively
  • Maintain and clean guest rooms and replenish room supplies as per the Standards of Performance of the hotel
  • Maintain and clean bathrooms and replenish bathroom amenities according to the Standards of Performance and the safety standards of the hotel
  • Tidy and arrange guest belongings when cleaning guest rooms and bathrooms in order to ensure compliance to the Leading Quality Assurance standards of the hotel
  • Inform Valet Service to collect guest clothes for laundry, dry cleaning or pressing in order to maintain guest satisfaction
  • Maintain and clean guest corridors, service pantries and service areas in order to ensure a professional and organised appearance
  • Report any maintenance related issues to the Engineering Department to ensure general upkeep and maintenance of facilities
  • Consider guest needs and requirements when working in public areas and guest rooms to ensure courtesy and guest satisfaction
  • Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
  • Comply with the hotel environmental, health and safety policies and procedures

Skills

Cleaning Skills