Hostess

Job Description

<p>Park Rotana is currently looking for dynamic, and self-motivated Food &amp; Beverage professionals who want to move their careers forward.</p><p><br></p><p>As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:</p><p><br></p><p>• Offer consistently professional, friendly, warm and engaging service</p><p>• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact</p><p>• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner</p><p>• Set up the outlet prior to the business hours along with the service team</p><p>• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables</p><p>• Observe the cleanliness and maintenance of the outlet and the entrance area</p><p>• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact</p><p>• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests</p><p>• Contribute in setting up the outlets database</p><p>• Reassure the guests’ satisfaction upon their departure</p>