Host / Hostess

Job Description

Host/ Hostess

– The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city.

What is in it for you?

– Employee benefit card offering discounted rates in Accor worldwide

– Learning programs through our Academies and the opportunity to earn qualifications while you work

– Opportunity to develop your talent and grow within your property and across the world

– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:

– Provides a friendly and personalized welcome for guests

– Offers attentive service and adapts to any constraints guests may have

– Heeds any remarks made by guests and ensures follow-up

– Establishes good relations with guests, offering advice and fostering customer loyalty

– Completes the following tasks:

– Prepares the welcome desk and seat allocation. Takes the reservations and maintains reservation book

– Welcomes guests and provides the best seats available

– Cleans and tidies the restaurant and preparation after closing

– Before every work shift, finds out about dish composition and any shortages

– Organizes his/her work to suit fluctuations in numbers, events, and guests

– Ensures the equipment used remains in good condition