Health System Design Specialist

Job Description

Position: Health System Design Specialist

Sector:  NEOM Health, Wellbeing & Biotech

Job Location: Sharma, NEOM

Role Purpose: 

NEOM is a new vision of what the future could be. It’s an attempt to do something that’s never been done before and it’s coming at a time when the world needs fresh thinking and new solutions. Put simply, NEOM will not only be a destination, but a home for people who dream big and who want to be part of building a new model for sustainable living. NEOM will be a hub for innovation, where established global businesses and emerging players can research, incubate, and commercialize groundbreaking technologies to accelerate human progress.

Support the Health Planning team in developing and implementing a fully integrated health and wellbeing system for NEOM pioneers and future residents and visitors aligned with NEOM’s vision.

The engineer/designer has the active role in supporting the design and development of healthcare ecosystem designs, healthcare user journeys and pathways

The engineer/designer is responsible for performing and technical support of overall health system design efforts and individual healthcare components design. The engineer/designer is to capture the required data and compile reports, to continuously update the design of the evolving healthcare system components.

The individual works very closely with the rest of the sector and formulates requirements and expectations on assets, equipment, and technical solutions. The individual will actively liaise with other relevant sectors during the development stage of masterplans and asset design projects.

Key Accountabilities & Activities:

• Support in the development of the health system design, the models of care, and the user journeys and of the healthcare system
• Assist and prepare output presentation of the designs
• Assist in reassessments of targets and redesigning of plans accordingly to new and/or changed master plans
• Support in the management and delivery of sector projects, as required,
• Support in the preparation reports for leadership on the current and forecasted progress/completion of key assets and initiatives, with executive levels insights on key assets, requirements, and risks
• Plan and lead assigned tasks and projects, and proactively monitor and mitigate risks
• Provide periodic reports regarding project progress, challenges, risks, and mitigation plans
• Actively take part of and contribute in workshops and activities related to health system design activities
• Support on administrative tasks as required for contract management
• Assist in developing scope of work documents to support new contract establishment or renewal of existing contracts
• Support in monitoring and evaluation of contract delivery and project performance
• Support in all external communications activities (incl. internal/external marketing of the sector, maintaining promotional materials, developing strategic communications, etc.)
• Support in sector or division meetings, preparing meeting inputs (identifying discussion points, etc) and gathering input and feedback during and after meeting as it relates to strategy, planning, risks, etc.
• Collate stakeholders’ feedback on issues, challenges and unmet requirements and develop action plans
• Act as a role model for the sector in interaction with other sectors and departments
• Assist team to perform their operations in accordance with set policies and procedures
• Promote a high-performance working environment embracing NEOM’s values

Background, Skills & Qualifications:

• 3 – 5 years of experience in research, design and concept development of healthcare systems 
• 2 – 3 years of experience in health sector and healthcare planning
• Relevant experience in formulating strategic and recommendations
• Ability to research, formulate insights, and communicate clearly and concisely (both orally and in writing)
• Needs to have proven experience of independently managing workloads
• A bachelor’s degree in business administration, Medicine, user experience (or equivalent) is required
• Master’s in Healthcare system engineering, public health, business administration, medicine or related topics is beneficial