Head Waiter

Job Description

Head Waiter

Job Description

Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation Conduct regular training sessions with the assigned team in line with the departmental SOP’s Monitor duty schedules for the respective team Ensure the proper appearance and grooming of assigned Employees Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome of arriving Guests and their seating through the Hostess and take over, if she is not available Maintain a professional and friendly relationship with the Outlet patrons to ensure their well-being Familiar with the Outlet’s menu, promotional activities and other relevant issues concerning the outlet and the Hotel Contribute to meet and maximize the monthly revenue budget for the respective outlet Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment Comply with the hotel environmental, health and safety policies and procedures

Skills

The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Job Location Marrakech, Morocco Residence Location Morocco