Job Description
Head of Marketing | Blue | Dubai
What you will do
Marketing Strategy:
Develop the integrated regional marketing strategy & implementation roadmap of BLUE including but not limited to product launches, communication campaigns for both corporate & tactical.
- Drive brand awareness, consideration, and relevance amongst the target audiences.
- Drive market share growth through development of brand equity and improved customer loyalty
- Monitoring of consumer behaviours, market trends, demographics, competitor activities
Activation & Campaigns:
- Manage and coordinate external agency partners
- Lead, activate and execute consumer communications across integrated communications’ channels
- Coordinate with the digital team to ensure pure integration on strategy implementations & campaigns.
- Sustain a performance measurement framework across key platforms to drive sustainable growth and continuous improvement
- Responsible for financial planning and reporting (paired with KPI framework to deliver campaign attribution/ROI measurement)
- Ensure pure integration of campaign with relevant local insights’ implementation in various countries.
Customer Experience:
- Support delivery of exemplary Customer Experience across all brand touchpoints
- Improving Customer Experience in retail sales spaces and workshops by implementing a branding strategy that is consistent throughout the POS.
Team Management:
- Drive a talent development system that creates marketing professionals who are recruited correctly, developed, coached, and engaged through performance management, learning, development, and succession planning.
- Lead a lean and effective Marketing structure & team
- Drive performance of Marketing team through measurable KPIs
- Ensure 100% compliance with Standard Operating Procedures
- Drive Al-Futtaim Values in workplace
Skills
Required skills to be successful
- Strategic and structured business, sales & marketing understanding – long term and short term
- Clear strategic thinking, and ability to create buy-in and influence at a senior level through formalized proposals and business cases.
- Strong communication skills with external / internal stakeholders.
- Ability to lead and motivate others through strong leadership skills, whether through direct line management or via a matrix setup.
What equips you for the role
- A business or university degree is preferred in Business, Marketing
- Minimum 15 years’ work experience in Marketing & Communications.
- Advertising agency experience a plus.
- Multi-market & communications’ channels’ experience
- Experience delivering strategies with high Customer Centric approach