Head of Corporate Services

Job Description

At Maqsam, we’re building the friendliest cloud communication suite in MENA.

With Maqsam businesses can:

• Make and accept calls from anywhere in the world to anywhere in the world.
• Obtain phone numbers inside and outside the region without friction.
• Create interactive voice responses easily.
• Supervise and record teams of call centre agents.
• Provide support to their customers over WhatsApp and other text channels.
• And much more!

We’re looking for a talented and driven Head of Corporate Services to lead and develop the team within our Legal, Finance, People Ops, and Workspace sub-units. Your main responsibility is to ensure the happiness and productivity of your team, with a particular focus on people management. We’re searching for a leader with exceptional people management skills, strong organizational abilities, empathy, and the ability to build strong relationships with stakeholders. If you’re a natural motivator with a track record of building and leading high-performing teams, we’d love to hear from you.

Your top responsibilities:

• Manage the team of the Legal, Finance, People Ops, and Workspace sub-units of the Corporate Services unit, ensuring they work towards company goals and objectives.
• Provide guidance, coaching, and support to team members to help them achieve their full potential and grow professionally.
• Create growth plans for individual team members, follow up on their progress, and identify areas for improvement.
• Develop and implement processes that increase team productivity and lower overhead.
• Lead and facilitate various team meetings, ensuring that they are productive and collaborative.
• Collaborate with other units and stakeholders to ensure the Corporate Services unit aligns with the overall company strategy.
• Monitor and report on team performance, identifying areas for improvement and implementing strategies to address them.
• Foster a positive team culture that promotes productivity, innovation, and continuous improvement.
• Be responsible to the CEO for the team’s performance.

What we expect from you:

• Proven experience in people management and leadership, with a track record of hiring and building high-performing teams.
• A kind and empathetic personality that fosters positivity and motivation within the team.
• A strong desire to grow yourself and others around you, and to continuously seek new learning opportunities.
• Experience in creating and implementing processes that drive operational efficiency.
• Ability to build and maintain strong relationships with stakeholders.
• Keen interest in working with technology and software, with a desire to learn and adapt to new tools and systems quickly.
• An appreciation for data-driven approaches and the ability to use data to inform decision-making.
• Familiarity with legal operations, finance, people operations, or workspace management is a plus.
• Experience in a tech startup company is also a plus.

What We Provide:

• A very friendly and relaxed work environment, with flexible hours.
• Attention to your personal and professional growth.
• Many opportunities to learn to become a world-class professional.
• A competitive compensation.
• Transparency across the company.
• A team that often has interesting, entertaining, educational, and thought-provoking discussions.
• First-class health insurance.

If you are a highly motivated individual with a passion for leading teams and driving productivity, we encourage you to apply now!