Guest Services Officer (Night Audit)

Job Description

<strong>Organization- Park Hyatt Doha</strong><p><br></p><strong>Summary</strong><p><br></p>Guest Service Officer will assist guests with check in/out process, account settlements, communication of the hotel services and promotions, providing guests with information about local attractions/restaurants in Doha and answering guest phone calls during the night shift. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.<p><br></p>If you have a passion for customer service, making people feel right at home, or expanding your hospitality experience, we’d love to hear from you! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.<p><br></p><strong>Qualifications</strong><p><br></p>Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.