Guest Relation Officer

Job Description

Job description / Role

Guest Relations Officer

Reliable and engaging. As a Guest Relations Officer, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure, and ensure that they “Feel Welcome”.

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies and the opportunity to earn qualifications while you work
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Service focused personality is essential; experience is an asset
– Prior experience working with Opera or a related system
– Fluency in English; additional languages are a plus