General Manager
Job Description
<p><span>Joining as the General Manager offers an exciting opportunity to lead a dynamic organization in the field of fire, ICT, and telecom system integration. We are a leading system integrator specializing in fire, ICT, and Telecom systems. With a strong focus on delivering high-quality solutions to our clients, Electroman has built a reputation for excellence and reliability in the industry. Our services encompass the design, installation, integration, and maintenance of advanced systems that ensure the safety and security of various facilities. In addition to our core expertise, we also provide services in OSP (Outside Plant) expansion projects, enabling our clients to expand their telecommunications infrastructure efficiently.</span></p><p><br></p><p><strong>Job Description:</strong></p><p>As the General Manager, you will play a pivotal role in leading the company’s operations, ensuring smooth functioning across all areas of the business. You will be responsible for overseeing and managing the day-to-day activities, fostering a positive work culture, and driving the overall success and growth of the organization. Reporting directly to the executive team, your key responsibilities will include:</p><p><br></p><p>Strategic Planning and Execution:</p><ul><li>Develop and implement long-term business strategies and goals in alignment with the company’s vision and mission.</li><li>Identify new market opportunities, industry trends, and potential areas for diversification or expansion.</li><li>Collaborate with the executive team to formulate and execute strategic plans that drive business growth and maximize profitability.</li></ul><p>Performance Evaluation and Accountability:</p><ul><li>Participate in performance evaluations and reviews conducted by the Group CEO, providing updates on company achievements, challenges, and progress towards established targets.</li><li>Take responsibility for meeting agreed-upon performance goals, financial targets, and operational benchmarks set by the Group CEO.</li><li>Collaborate with the Group CEO in identifying areas of improvement, implementing corrective actions, and optimizing operational efficiency.</li></ul><p>Decision-Making and Policy Implementation:</p><ul><li>Collaborate with the Group CEO in making critical business decisions that impact company operations, growth, and profitability.</li><li>Implement policies, guidelines, and directives set forth by the Group CEO, ensuring compliance and consistency across the organization.</li><li>Seek approval and guidance from the Group CEO on significant investments, strategic partnerships, and key business decisions.</li></ul><p>Operations Management:</p><ul><li>Provide strong leadership to the operational teams, ensuring effective coordination and collaboration across all departments.</li><li>Oversee the project management process, ensuring timely delivery of projects, adherence to quality standards, and client satisfaction.</li><li>Monitor and analyze operational performance, implementing process improvements and efficiencies to optimize productivity and profitability.</li></ul><p>Client Relationship Management:</p><ul><li>Foster and maintain strong relationships with key clients, understanding their needs and providing exceptional customer service.</li><li>Act as a primary point of contact for escalated client issues, ensuring timely resolution and client satisfaction.</li><li>Collaborate with the sales and marketing teams to identify opportunities for business expansion and develop strategies to attract new clients.</li></ul><p>Financial Management:</p><ul><li>Develop and manage the annual budget, ensuring financial objectives are met.</li><li>Monitor financial performance, analyzing variances and implementing corrective actions as required.</li><li>Conduct regular financial reviews, forecasts, and reporting to the executive team.</li></ul><p>Team Leadership and Development:</p><ul><li>Build a high-performing team, promoting a culture of collaboration, accountability, and continuous learning.</li><li>Provide guidance and mentorship to managers and employees, fostering professional growth and development.</li><li>Implement effective performance management practices, including goal setting, performance reviews, and recognition programs.</li></ul><p><br></p><p><strong>Qualifications</strong><strong> and Requirements:</strong></p><ul><li>Proven experience in a leadership role, preferably in the fire, ICT, or telecom system integration industry.</li><li>Strong understanding of the fire, security, and telecom system integration market, industry trends, and best practices.</li><li>Excellent business acumen and strategic thinking abilities.</li><li>Demonstrated experience in operations management, project management, and financial management.</li><li>Exceptional communication and interpersonal skills, with the ability to build relationships and negotiate with clients and stakeholders.</li><li>Strong leadership qualities, including the ability to motivate and inspire teams to achieve results.</li><li>Proven track record of driving business growth and achieving financial targets.</li><li>Knowledge of OSP expansion projects and related telecom infrastructure is a plus.</li></ul><p><br></p><p><span>With our commitment to excellence and client satisfaction, you will play a vital role in driving the company’s success and shaping its future.</span></p>
