Job Description
<strong>Summary</strong><p><br></p>In support of, and to enable, OXAGON to be the easiest place in the world to do business, the Investor Care Center (ICC) ultimately aims to be a fully activated one-stop-shop supporting incoming investors/ tenants with a range of integrated advisory, operational and administrative services throughout their investor-tenant onboarding journey that aims to support and enable investors/ tenants to navigate the broad business and regulatory environment to set up their OXAGON operations successfully and positions them for future growth.<p><br></p>The<strong> ‘Future Workforce Lead ICC’</strong> will:<p><br></p><strong>Responsibilities</strong><p><br></p><ul><li> Directly supports the ICC Manager, Future Workforce to achieve the overall future workforce aims that underpin the OXAGON strategy. </li><li> Liaises with other NEOM/ OXAGON teams regarding future workforce and other related activities for incoming investors/ tenants to maximise learning/ borrowing from/ contribute to other programs, ensure efficient collaboration, to avoid duplication, and drive synergies where possible. </li><li> Liaises and partners with OXAGON investors/ tenants and other internal and external stakeholders/ providers to design and deliver an overall workforce sourcing and training strategy, including driving the qualification and selection of select workforce providers (recruiters, on-boarders, training organizations, etc.) </li><li> Supports the creation of, and manages inputs to, a set of future workforce processes that are to be used by ICC and OXAGON stakeholders to capture future demand requirements of incoming investors/ tenants so that their future workforce needs can be met. </li><li> In a coordinated/ cohesive cross-NEOM manner, liaise with external entities (universities and other educational institutions, vocational & training centers, recruitment consultancies, etc.) on whom ICC/ OXAGON/ NEOM will rely on to deliver initiatives. </li><li> Supports the establishment of appropriate governance and controls for future workforce activities that enables strategy alignment and the most efficient way of getting work done. </li><li> Supports the creation and management of easy-to-comprehend dashboard(s) and performance reports to support tracking ICC/ future workforce progress and in engaging OXAGON leaders and other stakeholders. </li><li> Supports the development of content and processes for digital and other platforms that supports ICC activities with internal and external parties with a focus on incoming investors/ tenants. </li><li> Carry out any other operational and other tasks and duties as mutually agreed with the Manager, Future Workforce. </li></ul><p><br></p><strong>Qualifications</strong><p><br></p><ul><li> Minimum Bachelor’s degree. </li><li> MBA or other relevant master’s degrees is a plus. </li><li> 5+ years relevant experience, or in relevant adjacencies. </li><li> Able to work effectively in, and contribute to, a diverse and multicultural environment. </li><li> Exposure to the Saudi Arabian business environment a plus. </li><li> Proven stakeholder management and networking capabilities. </li><li> Relationship builder who inspires trust and confidence with all stakeholders. </li><li> Outstanding written, verbal and presentation communication skills. </li><li> Team player able to work in a highly matrixed organization. </li><li> Able to perform to high standards in a high-pressure, often fluid, and sometimes ambiguous and demanding environment.</li></ul>