Front Office Supervisor at Holiday Inn Abu Dhabi

Job Description

About us

Travel is a journey. At Holiday Inn, we help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stay brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know; we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

Holiday Inn is the first of its brand in Abu Dhabi, featuring 203 modern and stylish rooms wide variety of food & beverage outlets – Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline. Visit Hubbly Bubbly, our shisha café, for a traditional Arabic experience under the stars. For Sushi lovers, SushiSan offers sushi as it should. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing, premium burgers, and craft brew and all in addition to meeting rooms and banqueting facilities.

The hotel is a kilometer from Abu Dhabi National Exhibition Centre (ADNEC), close to the diplomatic enclave. The hotel’s fitness facilities are located on the top floor and offer great city views. Besides a well-equipped fitness room, Holiday Inn Abu Dhabi offers a pool and three massage rooms.

Your day to day

Join us as a Front Office Supervisor and support our dynamic Front Office team at the Holiday Inn Abu Dhabi. You’ll have ambition, talent, and some key skills. Because of this vital role, were looking for someone who can engage with guests and create a great customer experience.   You will be in charge of all activities relevant to the front desk, such as the reception, check-in/out. Also, I want you to know that you will be responsible for the rooming of all hotel guests. You will maintain the cash float and ensure accurate daily reports.   Your personality will ensure great guest service in line with our brand standards and procedures.

What we need from you

Ideally, you will have two years of experience in a similar role in the hospitality industry with relevant school/college qualifications.  Proficiency in English; knowledge of other languages is a plus.   You need to be highly customer-oriented and passionate about your job, with great attention to detail.   The right candidate always portrays a professional image and possesses strong multi-tasking & analytical skills.  

What we offer

We’ll reward all your hard work with a competitive salary and benefits.

Join us, and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, do the right thing, and welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests and always look for ways to improve – visit www.careers.ihg.com to learn more about us.

Go on, show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?