Front Desk Receptionist

Job Description

Job description / Role

Front Desk Receptionist

First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us.

What is in it for you:

– Employee benefit card offering discounted rates at Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and worldwide!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Greet, check in, respond to requests and settle accounts while providing exceptional service
– Take the initiative to add a personalized experience
– Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling