French Travel Advisor ( GDS experience )

Job Description

<p>About the job</p><p><br></p><p>Job Title:</p><p><br></p><p>French Customer Advisor </p><p><br></p><p>Job Description</p><p><br></p><p>Due to our incredible growth, we’re looking for Customer Service Advisors with French language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known brands.</p><p><br></p><p>As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:</p><p><br></p><ul><li>handling incoming inquiries from French-speaking customers via the phone, email, and on online,</li><li>Provide support for customers to effectively resolve their queries,</li><li>using your knowledge of your client products and/or service to enhance sales, brand loyalty, and the customer experience,</li><li>updating our systems with complete and accurate details regarding your customer interactions.</li></ul><p><br></p><p>Your Benefits:</p><p><br></p><ul><li>Competitive salary:</li><li>A bright, modern and exciting place to work, with excellent staff facilities</li><li>Performance-related pay</li><li>Voluntary Medical plan</li><li>Transportation ( To drop off after Midnight )</li><li>Life insurance</li><li>Annual reward and recognition events</li><li>Holiday pay</li><li>Access to training and development opportunities</li></ul><p><br></p><p>Your Skills</p><p><br></p><p>We know that customer service isn’t for everyone. To be considered for this role, we’ll need you to have the following:</p><p><br></p><ul><li>Excellent French communication and interpersonal skills (written &amp; verbal)</li><li>High school diploma</li><li>Highly motivated and strong work ethic.</li><li>Courteous, friendly, and professional manner</li><li>Strong computer skills and attention to detail</li><li>Ability to work to deadlines and targets</li><li>Flexibility in your approach to work to meet the changing needs of the business</li><li>Ability to work as a team member, as well as independently</li><li>GDS experience</li></ul><p><br></p><p>This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.</p><p><br></p><p>Do not miss this great job opportunity! Apply now:</p><p><br></p><p>Hours:&nbsp;40 hours/week on a rotational shift pattern.</p><p><br></p><p>Location: Building 53N, Banks’ Sector, N Teseen, New Cairo, Cairo Governorate, 11835</p>