Floor Supervisor
Job Description
Rixos Qetaifan Island North
Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.
Floor Supervisor
This position is responsible for providing consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas, and circulatory areas that meet the standards of cleanliness and presentation.
What’s in it for you:
– Be part of a unique and complex resort in Qatar
– Take advantage of opportunities to be recognized for your professional contributions
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our academies
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
What you will be doing:
– Overseeing the daily operations of the entire operation (or specific functions) of the Housekeeping Department to maintain a consistent standard of cleanliness of all guest accommodation, public areas, and other facilities in line with guest expectations
– Provide regular feedback to employees on performance and teamwork
– Provide training for all Heartists on all aspects of the departmental operating procedures
– At all times, keeping updated on product knowledge of facilities and related activities
– Resolving guest complaints to the guest’s satisfaction within your level of authority
– Maintaining excellent grooming and hygiene ensuring all grooming standards are met in relation to personal grooming and uniform presentation
– Abiding by the guidelines set out in the Heartiest Handbook
– Carrying out any other duties as directed by your Manager or Supervisors
