Floor Supervisor

Job Description

Job Description – Floor Supervisor (FLO000031)
Job Description

Floor Supervisor (
Job Number:

FLO000031 )
Description

Handle customers’ bill payments and deal with any compaints

Oversee work done by all staff members and closely follow up on the team’s abidance by the brand’s set preparation techniques

Participate in achieving the organization’s goals the set targets of the brand and ensure proper implementation of the SOP

Greet customers upon their arrival, present them with the menu, assist them in the selection and visit their table to ensure their satisfaction

Participate in the restaurant’s opening / closing procedures ensuring proper respect of norms and guidelines

Help in conducting the monthly inventory for all brand equipment

Ensure proper uniform and personal hygiene cleanliness at all times

Carry out functional supervisory responsibilities that include planning and assigning tasks, setting deadlines, monitoring results and quality, providing training and relaying team’s request to hierarchy

Qualifications

Technical Degree in Food and Beverage or Hospitality Management

3 – 4 years of experience in F&B operations, out of which 1 year in a similar supervisory role

Teamwork: level 2

Commercial Understanding: level 2

Customer Focus: level 3

Decision Making: level 1

Initiative: level 3

Cultural Awareness: level 2
* Developing and Motivating Others: level 3

Organization

: Paul Café
Primary Location

: United Arab Emirates-Al Reem Mall
Schedule

: Full-time
Unposting Date

: Ongoing