Floor Supervisor

Job Description

<p><span>As a Restaurant Supervisor, you will be responsible for training staff, ensuring they complete daily activities, and providing excellent customer service. Your duties will include expediting diner’s orders, handling complaints, monitoring supplies, liaising with suppliers, and ensuring health and safety.</span></p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Interviewing candidates and training new staff.</li><li>Creating work schedules and rotas.</li><li>Ensuring food safety and compliance with regulations.</li><li>Checking that diners are satisfied with their meal and service.</li><li>Handling service issues and customer complaints.</li><li>Monitoring cash and transactions and preparing daily bank remittances.</li></ul><p><br></p><p><br></p><p><strong>Qualifications</strong></p><ul><li> Hospitality Supervision and Leadership or Hospitality Leadership Diploma.</li><li>Knowledge of food health and safety.</li><li>People management skills.</li><li>Excellent organisation and communication.</li><li>Physical fitness for standing throughout a shift.</li><li>Willingness to work on evenings and weekends.</li></ul><p><br></p>