Fleet Coordinator
Job Description
We are looking for a Fleet Coordinator to join our team to support collection fleet team in day to day operations to maximize our profitability.
Responsibilities include:
- Support collection/fleet team in day to day operations
- Receive and dispatch pickup requests from sales team
- Follow up on collectors to ensure quick timely pickups
- Monitor the route and status of collectors to coordinate and prioritize their schedule
- Support and provide collectors with information about requests, traffic, obstacles and requirements
- Assist with finding new suppliers & 3PLs
- Assist in making sure all vehicles and collectors are abiding to HSE and legal requirements
- Work closely with maintenance team to ensure all vehicles are up to standards and are regularly checked
- Assist in vehicles and collectors branding
- Assist in monitoring the collectors performance and in deploying proper bonuses and fines system
- Handle and resolve complaints concerning collectors, and communicate with CS and account management teams
- Assist in developing training and on boarding materials for collectors
