Finance & Insurance Executive

Job Description

<p>We are looking for an experienced Finance and Insurance Executive to join our team. The role is to identifying customer needs and recommend the best suited vehicle finance &amp; insurance options with highest degree of customer service and satisfaction. </p><p><br></p><p><strong>JOB RESPONSIBLITIES</strong></p><p>1. Work directly with the Sales team and customers to assist in the purchasing process for the finance and insurance of vehicles. </p><p>2. Understand customers’ financial status and provide suitable payment options for them.</p><p>3. Prepare and submit accurate documentation to external parties (lenders and insurance providers) in a timely manner as well as in compliance with company policies and procedures.</p><p>4. Process all transactions accurately, professionally and in a timely manner. </p><p>5. Meet and exceed all monthly sales targets and maintain a high customer satisfaction rating simultaneously for all transactions.</p><p>6. Establish and maintain good working relationships with lenders and insurance providers.</p><p>7. Clearly explain to Sales Executives on how to handle customer objectives relating to all Finance &amp; Insurance related matters.</p><p>8. Understand and comply with Central Bank regulations for all finance-related transactions. </p><p>9. Understand and comply with insurance-related regulations. </p><p>10. Plan regular meetings with Sales Executives to update and inform them of any changes and/or concerns relating to Finance &amp; Insurance. </p><p>11.Inform customers and Sales Executives of any updates from lenders and insurance providers throughout all stages of the transaction.</p><p>12.Frequently update the lenders and insurance providers list on the company system and inform all concerned departments when done so. </p><p>13.Submit daily and monthly reports on all transactions, including the transaction status to the concerned departments.</p><p>14.Provide monthly reports to the Reporting Personnel outlining all departmental concerns and suggestions.</p><p>15. Ensure collection of any pending amounts due from lenders and insurance providers in a timely manner.</p><p>16. Ensure customer confidentiality throughout every transaction.</p><p>17. Upsell and promote all departmental services to customers. </p><p><br></p><p><strong>JOB REQUIREMENTS</strong></p><ul><li>Bachelor’s Degree or related field 3-4 years proven work experience.</li><li>Thorough knowledge of functional area and department processes</li><li>Capable to deal with bank and insurance agents</li><li>Strong Communication Skills</li><li>Must have excellent customer relations skills</li><li>Strong time management and organizational abilities.</li></ul>