Field Hardware Service Engineer – Angola

Job Description

Scope and Purpose:<br><br><br><br><ul><li>Keeping the system availability as per the SLA</li><li>Providing full site support </li><li>Technical Skills:</li><ul><li>Hand skills is a must.</li><li>Hands on experience with using the tools and measurement instruments</li><li>Following the operation and service manuals</li><li>Scope and Purpose:</li><li>Keeping the system availability as per the SLA</li><li>Providing full site support <br></li></ul><li>Technical Skills:</li><ul><li>Hand skills is a must.</li><li>Hands on experience with using the tools and measurement instruments</li><li>Following the operation and service manuals</li><li>Hands on experience with electromechanical systems. One can be more oriented in one aspect but shall be willing to comprehend the other.<br></li></ul><li>Electrical – Electronics:</li><ul><li>Electrical and electronic basic theory is a must</li><li>Using measuring instruments like AVO meter</li><li>Dealing with high and low voltage circuits</li><li>Troubleshooting electronic PCB as a black box of inputs, outputs, status indicators </li><li>Using electronics interfaces like serial communication, CAN bus, Profinet</li><li>Interpreting and comprehending the wiring diagrams</li><li>Electronic components like sensors, proximities, drivers, servo motors.</li><li>Familiar with PLC systems. Preferred if familiar with SIEMENS S7 and SEW drivers</li><li>Familiar with automation systems. Preferred if dealt with automated systems like AGV, ROV, or drones.</li><li>Software backup and upgrade<br></li></ul><li>Mechanical:</li><ul><li>Basic mechanical principles is a must</li><li>Dealing with sophisticated mechanical components, assembling and disassembling interconnected parts</li><li>Ability to handle, provide, and operate the needed tools for erecting and assembling huge mechanical systems (trolley chain hoist, electrical chain hoist)</li><li>Fine tuning and adjustment using tension meter, torque wrench.</li><li>Interpreting mechanical drawing. Comprehending pneumatic air control valves</li><li>Preferred if experienced with pneumatic systems, positive and negative air pressures, compressors.</li><li>Basic hydraulic systems principles.</li><li>Capable of dealing with conveyors, rollers, pulleys, belts, tensions, mechanical joints, bearings.</li><li>Analytical thinking. Attention to details.</li><li>Ability to comprehend different installation materials<br><br></li></ul></ul><p><br></p>Key Result Areas &amp; Responsibilities<p><br></p><ul><li>Ensuring all time normal operation of the designated system at the customer premises </li><li>Troubleshooting and maintenance (PM/CM) of the designated system. Following the routine schedule of repairing.</li><li>Capable of performing the installation and commissioning </li><li>To test, measure, align, and calibrate the designated system</li><li>Documenting the onsite performance is a must. Following the reporting scheme. Providing a detailed feedback to the seniors.</li><li>Transparent reporting to the service desk</li><li>Research and determine the reusability of parts in accordance with the published guidelines</li><li>Dealing with the spare parts inventory, availability, and ordering. Managing spare parts cycle times.</li><li>Testing the system performance and demonstrates the operation and servicing to the customer</li><li>Analyze customer complaints to diagnose a system fault</li><li>Capable of Upgrading, retrofitting, or modification for the onsite system</li><li>Keeping up to date on administrative responsibilities </li><li>Keeping the line manager regularly updated regarding status of assigned jobs and customer concerns<br></li></ul><p><br></p><strong>Qualifications</strong><p><br></p><ul><li>Bachelor degree in any of the following disciplines: </li><li>Electrical Engineering “Electronics, Control, Automation, Communication, Computer”</li><li>Mechanical Engineering “Robotics, Mechatronics, Industrial Automation, internal combustion engines, heavy equipment-machinery”.</li><li>Or any equivalent discipline and degree</li><li>Minimum 3 years of experience as a full time field service engineer. </li><li>Fluency in English language is a must</li><li>Resourceful and able to work independently</li><li>Quick response and fast acting. Ability to work in a fast paced environment. Ability to adapt to changing circumstances.</li><li>Ethical and trustworthy </li><li>Proficient level of computer skills including MS Outlook, Word, Excel, PowerPoint.<br></li></ul>