F&B Supervisor

Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

F&B Supervisor

This position is responsible for leading, monitoring, and supervising all F&B Associates, hostesses, and Baristas. Motivate and inspire team members by creating an environment that promotes positive communication and demonstrates flexibility.

What’s in it for you:

• Be part of a unique and complex resort in Qatar 
• Take advantage of opportunities to be recognized for your professional contributions
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

• To ensure all departmental checklists i.e., opening and closing checklists, are completed, any required follow-up action is initiated, and forms/records are filed appropriately
• To deal with any internal or external customer requests and issues that are beyond the scope of their front-line colleagues
• To assist and support food and beverage inventory, ordering, and stocking.
• To schedule, break, and, if required, rotate colleagues relatively to increase productivity and maintain their wellbeing
• To supervise F&B associates, hostesses, waiters/waitress, and bartenders effectively
• Positively always maintain a professional brand image to all concerned stakeholders
• Engage each guest as a unique individual and listen attentively to their requests
• To listen actively and respond to Guest feedback and assess and review Guest Satisfaction Index results and trends to continuously improve and exceed Guest expectations.

Your experience and skills include:

• A high school diploma
• 2 years of relevant experience
• Train the Trainer and Group Train the Trainer Certification
• Food Safety Certificate
• Worked in a fast pace, high turnover organization.
• Excellent written and verbal communication skills in English
• Arabic is an advantage
• Work experience at Hotel is an advantage

Your team & working environment:

At Accor, we are Heartists! 
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!
Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS