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Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

F&B Supervisor

This position is responsible for leading, monitoring, and supervising all F&B Associates, hostesses, and Baristas. Motivate and inspire team members by creating an environment that promotes positive communication and demonstrates flexibility.

What’s in it for you:

– Be part of a unique and complex resort in Qatar
– Take advantage of opportunities to be recognized for your professional contributions
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our academies
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

– To ensure all departmental checklists i.e., opening and closing checklists, are completed, any required follow-up action is initiated, and forms/records are filed appropriately
– To deal with any internal or external customer requests and issues that are beyond the scope of their front-line colleagues
– To assist and support food and beverage inventory, ordering, and stocking.
– To schedule, break, and, if required, rotate colleagues relatively to increase productivity and maintain their wellbeing
– To supervise F&B associates, hostesses, waiters/waitress, and bartenders effectively
– Positively always maintain a professional brand image to all concerned stakeholders
– Engage each guest as a unique individual and listen attentively to their requests
– To listen actively and respond to Guest feedback and assess and review Guest Satisfaction Index results and trends to continuously improve and exceed Guest expectations.