F&B Attendant

Job Description

Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

F&B Attendant

This position is responsible for delivering a friendly, fast, Accurate, and efficient food and beverage service to our guests, ensuring exceptional service standards is maintained according to our guests’ expectations.

What’s in it for you:

– Be part of a unique and complex resort in Qatar
– Take advantage of opportunities to be recognized for your professional contributions
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our academies
– Opportunity to develop your talent and grow within your property and across the world
– Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

– To welcome, smile, and greet our guests before they were great you.
– Suggest and professionally upsell Food and beverage products.
– To serve all our guests & colleagues fast, efficient, accurate service.
– Attend and accommodate guests’ reasonable requests and ensure all queries are responded to promptly and on time.
– To be knowledgeable about the menu and information about the food and beverage offering available to answer guests’ questions.
– Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
– Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained.
– Set up, clear, and promptly service tables after use to ensure that guests can be seated promptly.
– Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
– Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction and ensuring that any guest complaints and comments are reported to management.
– Ensure all cash, charge, float, and till procedures are carried out according to agreed procedures.