Facilities Manager
Job Description
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:
The role of the Facilities Manager is to ensure that onsite facilities in MAF Entertainment sites are in charge of the upkeep and maintenance of a company’s equipment and facilities. This role will also ensure that all maintenance/testing operations are in accordance with acceptable standards based on regional requirements.
Role Details – Key Responsibilities and Accountabilities:
Technical Responsibilities
• Develops and implements a facility management program including preventative maintenance and life-cycle requirements in conjunction with the outsourced service providers.
• Performs daily and weekly inspection of facility to ensure smooth operations.
• Hires and trains maintenance employees to carry out specialized duties and ensures adequate staffing across all sites.
• Delegates maintenance issues to appropriate personnel for effective resolution.
• Inspects equipment to identify operational inefficiency and facilitate optimization
• Performs periodic maintenance and routine calibration of mechanical, electrical, and any applicable systems across MAF Entertainment sites.
• Manages the process of disposal of worn-out/damaged machinery as well as the installation of new equipment.
• Tenders technical advice and recommendations to a maintenance team to ensure an efficient workforce.
• Conducts risk assessments to identify possible hazard around building facilities or premises.
• Designs and implement programs for effective maintenance operations.
• Ensures adherence to health/safety procedures and policies across all sites.
• Prepares and manages maintenance budgets in order to meet set objectives.
• Monitors equipment inventory and places orders when necessary to ensure availability of required resources.
• Conducts negotiations with third party contractors to determine the rate and terms of service.
• Supervises the activities of a building upkeep personnel to ensure they maintain a clean and orderly facility.
• Maintains accurate record of maintenance operations and present to upper management reports of daily activities.
• Provision of Energy saving initiatives as deemed suitable to a site
• Tracks validity of contracts with sub-contractors and inform any changes required with valid justification
• Ensures appropriate amount of subcontractor staff used on Facility Management contracts like cleaning, security and maintenance
• Ensure the availability and suitability of built drawings, certificates, operation and maintenance manual, etc..
• Manages and coordinate all required projects from gaining the necessary approvals to handover to operation
Vendor Management
• Manages client direct installations at cinema openings to ensure that all equipment not included in the original project scope is installed on time and in working order for the opening day.
• Manages and review service contracts to ensure facility management needs are being met
• Ensure delivery schedules, quantity and quality criteria are met within agreed SLA’s.
• Routinely inspects all contracted services to ensure performance measures are being maintained and train reports in all required aspects of the technical and non- technical services.
Healthy and Safety
• Ensure that all emergency information is kept up to date and displayed clearly and correctly on all levels of the building including in meeting rooms and other areas of public use.
• Works closely with H&S team to Identify potential H&S risks and take action to rectify issues directly impact daily operations.
• Provide information on H&S obligations.
Definition of Success
• Uninterrupted running of projection equipment, film and audio equipment
• Obtain quotes and tenders from vendors and suppliers
• Calculate and compare costs for goods and services to maximize cost-effectiveness
• Negotiate contracts to optimize delivery and cost saving
Other Context (if applicable):
• Must be available to work weekdays and weekends, and night shifts
• Must be able to adapt to various working conditions, including pre-opening of sites.
• The work involves most of standing, bending, stooping, twisting, climbing and some lifting to 50lbs.
• Able to work a flexible schedule that includes evenings, weekends, and holidays.
• Occasional travel may be required within the region to support new project openings.
• Performs any additional adhoc duties as and when requested by the Line Manager and/or Head of Department.
• Adheres to MAF Entertainment policies and procedures with regards to HSE, grooming, code of conduct, work ethics, working hours and attendance.
Functional Competencies:
• Sound knowledge of health, safety and environmental regulations
• Working knowledge of procurement and contracts
• Experience in construction, maintenance and all facets of facility operation
• Working knowledge of financial principles and practices
Personal Characteristics and Required Background:
Personal characteristics
• A demonstrated ability to achieve goals and objectives and manage key business relations.
• Good oral and written communication skills
• Demonstrated ability to serve as a successful participant on the executive management team that provides company leadership and direction.
• Ability to deal with employees at senior levels.
Minimum experience
• Minimum 5+ years of experience as facility manager with the hospitality industry or relevant fields.
• Working knowledge of electrical and mechanical systems.
• A demonstrated ability to deliver soft facilities management services.
Minimum Qualifications/education
• Bachelor’s degree/diploma in Electrical / Mechanical Engineering or project management.
• Certification in Facilities Management.
