Executive Housekeeper
Job Description
Job description / Role
Company Description
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
What is in it for you:
– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Job Description
Lead & Motivate your team through strong accounting and communication skills. Our Executive Housekeeper should acquire professional understanding of systems, business and housekeeping operations. Create lasting memories for every guest, by ensuring that the availability and presentation of guest rooms and all internal guest areas meet operational and brand standards. Supporting and uplifting the Housekeeping department will be essential to success.
What you will be doing:
– Oversee the day to day operations of the housekeeping department
– Conduct periodic inspections of all hotel areas to check the cleaning standards
– Ensure that all rooms are checked prior to the arrival of the Guest for 100% readiness
– Ensure effective control of linen (receiving, recording and storage)
– Ensure through effective supervision that all services offered in the Housekeeping department are always available and are carried out with the outmost efficiency and courtesy as per the department operations manual
– Liaise with laundry, including outside laundry company, and technical services departments to ensure the smooth flow of linen supplies and repair work
– Liaise with the Front Office on anticipated guest check-ins, checkouts, room assignments and rooming list
– Ensure the proper ordering of cleaning supplies and guest supplies and to check that they are handled and stored correctly
– Make recommendation to management for modernization of equipment and refurbishment programs
– Ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the Colleagues
– Ensure proper arrangement and maintenance of flowers and plants in the Guest rooms and public areas
