Events & Birthdays Officer

Non Profit
Jordan 🇯🇴
October 2, 2023

Apply for this job

Email *

Job Description

Supervisory Duties:

•      Prepare and implement the annual events plan for Visitors’ in support of the overall strategic objectives of the Museum.

•      Plan, implement and supervise all internal and external events and birthdays as well as monitor schedules.

Work effectively and in collaboration with other departments on all events.

Event Sales Duties:

•      Establish connections with potential clients as well as maintain ongoing relations with the current and previous clients.

•      Explore new opportunities and possibilities and develop the events’ business arm.

•      Become an active member of the hospitality and events planning industries, and pursue new market opportunities to increase sales.

•      Meet with clients regularly, and often conduct tours of the events’ facilities.

•      Provide accurate and timely information to clients, vendors, and meeting planners.

•      Focus on improving customer satisfaction to create loyalty and deliver a positive event experience.

•      Achieve sales targets in alignment with the Museum’s strategy.

Functional Duties (Event Management):

•      Understand the client’s requirements for each event as well as plan events with attention to financial and time constraints.

•      Research vendors (catering, decorators, musicians etc.) and choose the best combination of quality and cost.

•      Negotiate with vendors to achieve the most favorable terms.

•      Coordinate with other departments in allocating human resources to support events.

•      Manage all events’ operations (preparing venue, invitations etc.)

•      Develop the necessary checklists and communication materials as well conduct final checks at the day of the event (e.g. tables, technology and equipment) to ensure everything meets standards.

•      Oversee events’ happenings and act quickly to resolve problems.

•      Evaluate events’ success and submit reports.

•      To handle enquiries and provide all needed information to visitors or callers relating to birthdays.

•      To meet and coordinate with potential customers to discuss birthday details.

•      To coordinate all the details of birthday parties such as reserving dates and providing food caterers for children’s meals.

•      To organize and plan birthday preparations and ensure that the quality of the overall services meets the standards.

•      To ensure that all birthday areas are equipped with the required tables, chairs, bars, coolers and other equipment incidental to the birthdays.

•      To follow up on all needed logistics (decorations, volunteers…etc.)

•      To follow up on payments for birthday parties.

Qualifications:

•      A bachelor’s degree in hospitality management, Business Administration, or any related field.

• (2-5) Years of experience in a related field

•      Excellent command of the English Language

Skills

General Skills:

  • Problem solving and analytical abilities.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure.
  • Planning and scheduling skills.
  • Ability to manage multiple tasks, organize priorities, and meet deadlines.
  • Very good attention to details.

Technical Skills:

  • Knowledge of principles and processes for providing customer and personal services.
  • Excellent knowledge in Microsoft Office
  • Creative Services
  • Customer Focus
  • Deadline-Oriented

Related Jobs