European Market Business Development Manager – Arabian Adventures

Job Description

The selected person will be responsible for acquiring new business in accordance with Arabian Adventures sales process and systems to achieve agreed targets and to account manage existing clients within Europe. The Business Development Manager will present Arabian Adventures products and services in a compelling manner to maximize sales and profitability of new business in allocated markets. Job Outline: Plan – Create the annual business plan for assigned market, update and adjust the business plan according to the market development, – Market research and analysis for all assigned markets, review reports on Industry and Market Trends, Competitors Activities to take strategic decisions for the growth of the business. Deploy – Develop and deliver a Marketing plan and activities in coordination with the Marketing Department, – Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales, actively work on promotion and package campaigns to push sales together with related departments, – Define yearly calendar plan of communication per market and engage leadership team to ensure alignment with overall company message and business plan. Lead – Define targets and account management strategy based on yearly production of Tour Operators, – Accountable for maintaining and building relationships with all the existing and new potential partners and key high end accounts (> $1M), – Build relationships with travel partners and existing clients to generate leads and referrals, as well as setting activities to maintain and strengthen the cooperation with them. Execute – Ensure compliance with Standard Operating Procedures (SOP?s) of the department, and dnata Travel and the Emirates Group, ensuring the highest possible service and safety standards in order to maintain and enhance AAs reputation as a leading Destination Management Company (DMC), – Oversee the end-to-end process of the new business, including strategy setting, sales presentations, proposal development, follow up, contract negotiations (including financial and commercial terms and conditions), and engage leadership team to ensure alignment in each opportunity, – Ensure smooth hand off of new business to the Implementation, Operations, and Client Services teams, – Monitor Business on the books and propose sales/campaign initiative to boost production without losing sight of margins and profit goal, – Attend Fam Trips, Trade shows, Sales Calls and events to promote the company products and services, – Input and maintain accurate records and up-to-date Account/Contacts information on all prospects, target accounts, and new clients through the CRM tool, – Keep record of sales initiatives and log those the CRM tool in order to measure ROI.