Job Description
We are seeking an experienced ERP Microsoft 365 Project Manager to lead the implementation and ongoing management of our ERP system within our organization. The incumbent will play a pivotal role in bridging the gap between business requirements and technical execution, ensuring seamless integration of ERP functionalities and processes across the organization.
Responsibilities:
•ERP Implementation: Lead the ERP Microsoft 365 implementation process for our ongoing project, ensuring alignment with business objectives, timelines, and budget constraints.
•Business Enquiry Management: Serve as the main point of contact for end-users within our entity, effectively gathering and documenting business enquiries related to ERP functionalities, enhancements, and improvements.
•Technical Liaison: Collaborate closely with the external company responsible for implementing and handling the ERP system, translating business requirements into technical specifications and ensuring accurate execution.
•Requirement Analysis: Conduct thorough analysis of business enquiries, identifying key system modifications, configurations, or customizations needed to address end-users’ needs and improve overall efficiency.
•Solution Design: Work alongside technical teams to design and develop solutions that address business enquiries, ensuring the ERP system is configured optimally to meet specific requirements.
•Project Coordination: Manage project timelines, tasks, and resources to ensure successful execution of ERP enhancements and customizations, while adhering to project management best practices.
•Documentation: Create comprehensive documentation of business enquiries, technical specifications, and solution designs, maintaining accurate records for future reference.
•Testing and Validation: Coordinate and participate in testing activities to ensure that implemented solutions meet end-users’ expectations and align with business requirements.
•Change Management: Facilitate change management efforts by communicating updates, enhancements, and modifications to relevant stakeholders, ensuring a smooth transition to new system functionalities.
•Training and Support: Provide end-users with training and support during and after ERP system enhancements, ensuring effective system utilization and addressing any technical queries or challenges.
Qualifications and Experience:
•Bachelor’s degree in Business Administration, Information Technology, or a related field.
•Arabic speaker preferable.
•Proven experience as a Project Manager in ERP implementation, preferably with Microsoft 365 ERP.
•Strong understanding of business processes, workflows, and requirements.
•Excellent communication and interpersonal skills to effectively gather and convey technical information to non-technical stakeholders.
•Proficiency in project management methodologies and tools.
•Problem-solving skills and the ability to analyze complex business scenarios.
•Detail-oriented with the ability to manage multiple tasks and priorities simultaneously.
•Familiarity with change management principles is a plus.
•This is a challenging and rewarding opportunity for a skilled ERP Microsoft 365 Project Manager to drive successful implementation and enhance the efficiency of our organization’s ERP system. If you are a results-oriented professional with a strong blend of technical and business acumen, we encourage you to apply and contribute to our ongoing success.