English Customer Service Representative (US Account)

Job Description

<p>The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists!</p><p><br></p><p>Sutherland Cairo is finally here and we are currently hiring fluent English speakers for a Customer Service vacancy (Technical Support and Retention Associates for AT&amp;T)</p><p><br></p><p>Responsibilities:</p><p> • Communicate with customers via phone inbound calls)</p><p> • Provide knowledgeable answers to the customers’ inquiries</p><p><br></p><p>Qualifications:</p><p> • Fluency in English (Your English level has to be B1+ or higher).</p><p> • Flexibility with night and overnight shifts</p><p> • Flexibility with working in an onsite setting</p><p> • Flexibility with commuting to the job’s location, New Cairo, 5th Settlement.</p><p><br></p><p>The benefits we offer you:</p><p> • Very attractive package</p><p> • Overnight allowance</p><p> • Fully-paid training</p><p> • High chance to get promoted as you’ll be joining our very first waves</p><p> • Transportation (Door-to-door transportation starting from (8PM for ladies)</p><p> • Annual competitions where winners get to travel around Egypt and worldwide</p><p><br></p><p>Work hours:</p><p> • Rotational shifts, rotational days off</p><p> • 9 working hours including a 1-hour break</p><p><br></p><p>Contact method:</p><p> • Easy apply or contact this number on WhatsApp: 01017500459</p>