Engineering Supervisor

Job Description

To provides excellent service and strives to exceed the expectations and needs of guest. By maintaining all the AV system and equipment in operation through proper inspection and maintenance. To setup the AV system as required for events etc together with AV technicians and third-party contractors.

Example of Duties

Essential Function

Average Percent of Time

• 70% To maintain all the AV equipment and systems through inspection, testing, maintenance etc.
• 10% Setup AV equipment’s and system and operate as needed time to time.
• 10% Maintain required spare inventories for ensure smooth operation and maintenance.
• 10% Attend all the guest compliant and solve the with high standard of costumer satisfaction.

Supportive Functions

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

• Assumes responsibilities of your superior and other supervisors in their absences.
• Due to the nature of the business the Manager may be required to do other duties and special projects as assigned by the management.

Physical Requirement

Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 80 lbs., climb ladders up to 40 feet high and reach in all directions, often times overhead

Frequency Key:  Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 hours; Constant – 6-8 hours

Some lifting of cartons or boxes, climbing on step stools, opening file drawers

Physical Activity

Frequency

Sitting

Frequent

Walking

Frequent

Climbing stairs

Frequent

Crouching/Bending/Stooping

Occasional

Reaching

Occasional

Grasping

Frequent

Pushing/Pulling

Occasional

Near Vision

Constant

Far Vision

Constant

Hearing

Constant

Talking

Frequent

Smell

Frequent

Other Duties 

Assimilate the Accor Mission, Vision & Values culture through understanding, supporting and participating in all elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Accor from time to time, is essential to the successful performance of this position.

HSE Requirements 

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.”

Specific Job Knowledge, Skill and Abiliy  

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Equipment Operation: Responsible for accurate and timely setup, operation, and breakdown of intermediate audio-visual equipment within in the property.
• Training/Staff Development: Assists in training technicians on all floor activities and on hotel and AV service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment cantered around company values.
• Operations Management:  Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labour needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events.
• Equipment Maintenance: Performs preventative & corrective maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment.