Employee Relations Specialist
Job Description
University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master’s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more.
With more than 600 staff and over 6,000 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences with the incorporation of innovative technological interventions, to further enhance students’ skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.
University of Doha for Science and Technology – Employee Relations Specialist Profile:
Human Capital Directorate Unite invites applications for the position Employee Relations Specialist reporting to Manager, Talent Management. The Successful Candidate will develop and implement employee relation policies, processes and frameworks in alignment with HC Strategy and UDST objectives and to support positive, productive working relationships between management and employees. Also act as HC Business Partner having regular interactive sessions with Business Units and work on setting priorities, driving values and delivering business results.
The successful candidate will contribute to the development of employee relations strategies including policies, programs and procedures and will establish and maintain UDST’s employee performance management framework, supporting the following: goal setting, periodic reviews / check-ins, feedback cycle, periodic performance review and appraisal, formal/informal feedback session, rating scale, and alignment of the performance ratings /results with rewards.
The successful candidate act as a focal point of contact with the business units to understand business process, business needs, challenges & opportunities handling them effectively and efficiently in a timely manner and will be responsible for regular operations of time and attendance management ensuring the process is handled smoothly meeting the expected deliverables and will review time attendance sheets and raise any escalations to the line manager for further action.
The Successful candidate will act as a coach for employees and business unit managers in finding a best solution to the day-to-day employee issue and will act as a point of contact for all employee related queries including performance management raised by all / any employees at UDST and will gather and analyze performance review data across all Business units and prepare reports sorting employees based on performance for leadership discussions.
The Successful candidate will consult with and support Business Unit Head on the interpretation of employee relations policies and procedures, as appropriate and will participate in the progressive discipline process including investigating, advising managers, preparing documentation, attending discipline meetings, and performing related duties.
The Successful candidate will assist in conducting workplace investigations involving harassment, employee misconduct, and other actions of indiscipline and will develop and implement conflict and alternative dispute resolution strategies including acting as a mediator to assist in resolving conflict between employees.
The Successful candidate will Recommend and provide guidance on disciplinary issues, and support line management during formal disciplinary action processes and will support with managing and monitoring any reported grievances, appeals and disciplinary procedures. Liaise with business unit managers/ heads to support them in people management.
The Successful candidate will monitor non-academic staff compliance with relevant policies related to grievance and disciplinary actions, respond to employee violations of policy, and generally help to resolve conflict in the workplace. Assist in investigating and conducting disciplinary cases, prepare case briefs, and follow up with regards to the agreed / decided actions and will monitor adherence to employee code of conduct and manage employee grievances. Develop and deliver training and information sessions on employee relations topics.
The Successful candidate will support with the disciplinary aspects of the Time and Attendance system, as required by the Manager, Talent Management and will review and respond to queries based on employee relations policies, procedures and guidelines; escalate to the Manager, Talent Management when needed.
The Successful candidate will recommend Manager, Talent Management on rewards and recognition program that can be executed by Human Capital Directorate for recognizing and motivating performing employees and will perform miscellaneous job-related duties as assigned.
Skills
Qualifications and Experience
Education and Certifications
* Bachelor’s degree required in Human Resources or related field
Experience
* Minimum of 5 years of relevant experience in human resources, employee relations, or related field
Language
* Fluency in written and spoken English language is required
* Fluency in written and spoken Arabic language is preferred
