Job Description
The position of Retail Operations Manager is to ensure that the department runs smoothly and efficiently in all areas of the store operations. These include guest service standards, colleague selling and guest service competencies. The position is also responsible for ensuring that colleagues work and thrive in a harmonious working environment by guiding and assisting management colleagues in terms of proper man-management and development of front line colleagues in order to increase colleague satisfaction and decrease turnover. We are looking for Education Instructors to join our SeaWorld Abu Dhabi team. As an Educational Instructor, you will be required to conduct informative and fact-based animal presentations, both in park and on outreach programs while also promoting products and activities available to our guests. You are required to have a high level of knowledge of the theme park information and products and has the ability to deliver this information in a fun and exciting way. You will be required to develop an extensive knowledge of the UAE school curriculum requirements in order to conduct designed curriculum-based programing. At Miral we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time The Social Media Customer Care Executive is responsible for social media customer service on all Social Media platforms used by Experience Hub for a wide range of brands represented in Abu Dhabi. To be successful you must have a passion for customer service, Social Media and written communications. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. At Miral Experiences we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time. The Sourcing Support Manager supports and works with the Category Lead to develop and deliver the sourcing strategies geared to leverage on group spend, maximize profitability, supplier performance and enhance operational efficiency and effectiveness through the supply chain. The position welcomes guests to the facility and ensures that they are informed about the range of products available, including merchandise, F&B outlets, & enhancing the guest experience. Being the first point of physical contact to CLYMB the ground crew will need to show outstanding customer service. This role supports the development, implementation and maintenance of data governance principals, policies and processes. Close interaction and alignment with the respective group functions and tenant organizations in order to enable a data governance execution is a key focus. To ensure the management of the Shared Services’ Food & Beverage office, its communications, both internal and with outside stakeholders. In addition to managing SS F&B’s schedules, meetings, travel arrangements, and basic bookkeeping. This position coordinates daily activities efficiently between the Food and Beverage Department and all other departments. Responsible for department administration, meeting room bookings & meeting minutes, completing the department different trackers/reports, and managing the department’s internal webpage. In addition to these responsibilities, the F&B Executive is responsible for managing all departmental purchase orders, coordinates/assist colleagues and when needed. The Costuming Assistant Manager is responsible for assisting in the daily operations of the costuming area of the Entertainment department while providing guidance to the technical and operational costuming team. This position works with the Farah Experiences team as an active participant in achieving artistic goals, ensuring consistent quality, sharing knowledge with the team, supporting production and execution of events and shows from a costuming standpoint while maintaining a positive attitude in the workplace, guaranteeing high standards in the delivery of all offerings and preserving production and execution values across the properties. The Marine Vessel Operator is responsible in delivering an excellent guests experience by maintaining the professional appearance and cleanliness of the vessel. Also, ensuring the health and safety of animals which can include animal behavior observational skills and an induction into the ecosystem, along with guests and colleagues while operating the vessel. This trained individual is responsible for the operation of the vessel at all times. This role acts as the key interface for all Marketing, Digital and Technology (D&T) and Finance departments for expenses and capex reporting and analysis requirements. This role is responsible for ensuring that the spend by these departments is accurately and timely recorded in the monthly management accounts and tracked against budget. Furthermore, the role will work closely with the departments to prepare monthly forecasts to be included in the group forecast. Senior Developer Sitecore is responsible to design, implement and support the Sitecore application. This role will work on templates, workflows, layouts and content management extensions, Sitecore content delivery for .NET environment. This role will be working on development and support of a multi-tenant Sitecore CMS platform. This role should have ability to acknowledge and provide quick support for resolving the issue with strong analytical and debugging skills. This position delivers the dining experience by providing information to help food and beverage selection presenting ordered choices ensuring a clean and safe environment. This is a guest facing role which ensures that all guests who visit our leisure facilities enter the parks with ease and are provided with exceptional guest care. The position welcomes guests to the facility and ensures that they are informed about the rides, shows, attractions, facilities, and services, thus enhancing the guest experience. The position is responsible for selling tickets, other products, services, and attractions, directing guests, and responsibly managing cash. Fixed-term role for 12 months To assist the General Counsel in the management of the Legal Department and generally assist in all legal matters pertaining to Farah Experiences LLC and its leisure facilities in providing a smooth and efficient legal function to the business and managing legal risk. The Prosthetic, Hair and Makeup Artist is responsible for the design, upkeep, inventory and quality control of the wigs, makeup and prosthetics for character and show performers. This position works closely with the Seamstresses, Costume Technicians and Costume Attendants to ensure show quality in relations to the overall lo