E-commerce associate
Job Description
<p><strong>Looking for E-commerce associate.</strong></p><p><br></p><p>We are seeking an experienced eCommerce Associate to oversee the management of our online store. The ideal candidate will have a strong background in eCommerce, digital marketing, and online merchandising. The eCommerce Associate will be responsible for managing the day-to-day operations of the online store, driving traffic and sales, and maximizing profitability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>● Develop and execute the eCommerce strategy in line with business goals and objectives</p><p>● Manage the end-to-end process of the online store, from product selection to order fulfillment and customer service</p><p>● Monitor and analyse sales performance, site traffic, and customer behavior to identify trends and opportunities for improvement</p><p>● Work with cross-functional teams, including marketing, operations, and IT, to drive online sales and ensure a seamless customer experience</p><p>● Develop and implement digital marketing campaigns to drive traffic and sales, including SEO, SEM, email marketing, and social media</p><p>● Develop and execute a digital marketing strategy for Paid Media and SEO, working with external agencies</p><p>● Merchandise and optimize category pages, site banners, and product pages to increase engagement and sales</p><p>● Drive the implementation of website changes, product launches, and promotional offers to ensure optimal customer experience and seamless execution</p><p>● Conduct weekly eCommerce and site trading analysis, providing actionable insights and recommendations to senior management</p><p>● Monitor and manage inventory levels to ensure optimal product availability</p><p>● Create targeted email marketing campaigns, focusing on customer segmentation, automated flows, and weekly campaigns</p><p>● Manage customer service inquiries and ensure timely and effective resolution of customer issues</p><p>● Stay up-to-date with the latest eCommerce trends, technologies, and best practices to ensure continuous improvement</p><p>Qualifications:</p><p>● 3+ years of experience in eCommerce, digital marketing, or online merchandising</p><p>● Strong knowledge of eCommerce platforms (e.g. Shopify), digital marketing channels (e.g., Google Ads, Facebook Ads) and email marketing tools, such as Klaviyo</p><p>● Demonstrated ability to drive sales through online channels</p><p>● Experience with data analysis and reporting tools (e.g., Google Analytics)</p><p><br></p><p><strong>Qualifications</strong>:</p><p><br></p><p>● Excellent project management and communication skills</p><p>● Ability to analyse data and make data-driven decisions</p><p>● Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</p><p><br></p><p>If you are a results-oriented individual with a passion for eCommerce and a track record of driving online sales, we encourage you to apply for this exciting opportunity. The role offers a unique opportunity to work with a dynamic and growing organization and make a significant impact on the success of the brand.</p><p><br></p><p><strong>About Al Fardan Jewellery:</strong></p><p><br></p><p>Al Fardan Jewellery is the first company established under the Al Fardan Group; one of the leading family-owned conglomerates in the region for the past 65 years. Since its inception in 1954 by Hajj Hasan Ibrahim Al Fardan; a renowned and respected pearl connoisseur, Al Fardan Jewellery has become synonymous with the pearling industry, drawing inspiration from its long and rich Emirati heritage. With a commitment to quality and excellence, Al Fardan Jewellery continues to set the highest standards, creating impeccably handcrafted, timeless designs for the modern woman.</p><p>With its airy, modern and luxurious 252 square metre flagship boutique nestled in the heart of Abu Dhabi at The Nation Towers, Al Fardan Jewellery is recognised as a leading fine and high jewellery retailer in the region. Already home to a vast selection of regional and international brands including Yeprem, Terzihan, Alessa Jewellery, Repossi, and Chaumet, to name a few, its vision is to become a key global player representing contemporary and momentous jewellery and watch brands.</p><p><br></p><p><strong>Website</strong>: alfardanjewellery.com</p><p><strong>Instagram</strong>: @alfardanjewellery.uae</p><p><strong>Location</strong>: Nation Towers Mall, Level 1 (Flagship Boutique)</p><p><strong>Please send your CV to</strong>: contact@alfardanjewellery.com</p>
