Dynamics 365 Consultant

Job Description

Take end-to-end ownership of the Dynamics 365 implementation and be responsible for the scope of the project. Work closely with key stakeholders to understand the business requirements and technical environment to achieve an optimal solution.

Responsibilities

• Assist internal business users and provide production support for D365 F&O.
• Perform tests on production applications, prepare procedures, and ensure effective & reliable services.
• Coordinate with the IT department and external vendors if needed.
• Analyze internal business processes and ensure compliance with D365 processes as per business requirements.
• Design and provide support to all D365 workflow designs.
• Monitor all alerts and escalate all issues for procedures and systems.
• Coordinate with various teams for all issues, analyze root causes, and assist in efficient resolution.
• Maintain logs of issues and ensure resolutions according to quality assurance tests.

Qualifications

• Bachelor’s degree or Equivalent.
• 3-10 years of experience in a related field.
• Expert Knowledge of D365 processes & workflows
• Expert Knowledge in MS Power BI.
• Fluent in English, both written and spoken.