Duty Manager

Business & Product Management
Jordan 🇯🇴
October 2, 2023

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Job Description

 

Job Title

 

Duty Manager

Reliable and engaging. As a Duty Manager, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What you will be doing:

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service

  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests

  • Ensure employees are informed daily about priorities to personalize service

 

Qualifications

 

Your experience and skills include:

Herewith a brief overview of the responsibilities, full job description and expectations will be discussed during the interview process:

  • Service focused personality is essential and previous leadership experience is an asset

  • Prior experience working with Opera or a related system

  • Proven ability to build and maintain good relationships with all stakeholders

  • Communicate thoughts, actions and opportunities clearly with strong networking skills

  • Ability to lead by example, believe in a strong team culture and set the scene for high performance

  • Strong problem-solving abilities

  • Excellent communication skills, both written and verbal required

 

Additional Information

 

What is in it for you:

  • Employee benefit card offering discounted Accor rates worldwide

  • Learning programs through our academies

  • Opportunity to develop your talent and grow within your property and across the world

  • Ability to make a difference through our corporate social responsibility activities like Planet 21

 

 

 

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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