Duty Manager

Job Description

Duty Manager

Doha, Qatar

Full-time

Company Location: The Plaza Doha Anantara Hotel & Suites

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Guide & support the team in providing outstanding guest welcoming and experiences.

Train new team members, share your expertise and continually inspire the team.

Ensure daily tasks are completed accurately and in a timely manner

Confidently provide personalised and proactive guest service

Resolve & respond to guest complaints in a timely and professional manner

Qualifications

• College degree in hotel management or related field
• Previous experience in Rooms Division
• Strong communication skills
• Familiar with Front Office Systems
• Fluent in English both verbal and written

Additional Information

Education:

· Bachelor’s Degree, preferably in Administration

Experience:

· At least 3-5 years of experience in Front Office

Qualifications:

· Proficiency in English Communication in both written and verbal

Duty Manager

Doha, Qatar

Full-time