Duty Manager

Job Description

Job description / Role

Can you bring your own personality, create a "magnifique" experience and naturally connect with guest and colleagues alike?

We are looking for a Duty Manager to join our team! This could be the next step for you into a Management position within Hotel and the group, and so APPLY TODAY, get lots of perks and benefits, learn & grow continuously and start your lifelong career here!

What is in it for you:

– Employee benefit card offering discounted rates in Accor worldwide
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
– Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

– Responsible in ensuring the efficient operation in Front Office
– Ensure that all team members are properly trained
– To handle complaint / incidents / accidents occurring in the hotel when required
– To manage & motivate the teams to upsell and to make sure that the rates given are matching with the instructions received.
– To ensure that a pertinent/relevant shift's logbook is maintained updated and to check the logbook from the different sections of the Front Office
– Develops high quality relationships with guests throughout their stay, in order to encourage loyalty.