Director – PMO & Strategy
Job Description
<strong>Role Summary</strong><p><br></p>PMO: Oversee the setup and ongoing management of the Program Management Organization (PMO) on behalf of SC&L (Proponent) including systems, procedures, processes, governance and executive-level reporting.<p><br></p>Strategic Planning: Develops SC&L’s annual 5-year business plan, including defining and monitoring corporate performance against strategic goals, coordinating alignment with budgets and manpower plans, and identifying strategic issues and opportunities to improve business performance<p><br></p>Business Transformation: Develops and implements large-scale changes across the SC&L organization. Works closely with a variety of stakeholders to identify, scope and implement transformations that will positively impact the business as a whole.<p><br></p><strong>Key Accountabilities And Responsibilities</strong><p><br></p>PMO –<p><br></p><ul><li> SC&L will have a within its strategy large scope of projects with varying scopes and complexities. These projects can be categorized in 4 buckets: </li><li> Strategic projects (e.g. identifying new business areas) </li><li> Asset development projects (e.g. development of warehouses / logistics parks) </li><li> Regional development projects (e.g. activating services for a specific NEOM region) </li><li> Operational improvement projects (e.g. building a tool to increase supply chain execution) </li><li> Set up the Program Management Office (PMO) for SC&L. This includes establishing all PMO systems, procedures, processes, governance and reporting </li><li> Select, implement, and manage as appropriate the digital tool kits for activity such as reporting analytics, trend tracking, document content management, dashboards and collaboration environments. </li><li> Take responsibility for the following activities to enable SC&L to be accountable for the successful delivery of the Program </li></ul><p><br></p>PMO & Project Controls –<p><br></p><ul><li> PMO – digital reporting, risk, processes and procedures, communications and stakeholder management, quality management, change control, governance, RAID (risks, assumptions, issues, and dependencies) management. </li><li> Program Controls – program master schedule, program execution, schedule management and reporting </li><li> Document Control – document management and compliance, configuration management </li></ul><p><br></p>Functional Support –<p><br></p><ul><li> Financial Management & Budget Control – implementation plan, cost/revenue reporting (incl Accruals), AR/AP, budget tracking and control, returns and revenues. </li><li> Business Development – reporting, data and administration </li><li> Corporate Functions – human resources, finance, monitoring and reporting. </li></ul><p><br></p>HSE & Sustainability Assurance –<p><br></p><ul><li> Environmental – EIA monitoring and compliance </li><li> Sustainability – monitoring and reporting. </li><li> Health & Safety – monitoring and reporting. </li><li> Quality – monitoring and reporting. </li><li> Strategic Support & Integration – </li><li> Integration – strategy and implementation </li><li> Be a ‘single source of truth’ for SC&L and its employees and act as the single point of contact to integrate, coordinate and report the input from all Sectors, Regions and Projects. </li></ul><p><br></p>Strategic Planning –<p><br></p><ul><li> Define, develop, implement, and monitor SC&L’s corporate and department level strategic objectives and goals and facilitate the development of annual business plans and of multi-year strategic plans. </li><li> Identify relevant strategic questions with SC&L wide or BU specific significance and actively prepare new strategic focus topics including initiatives in connection with the Strategy 2030. </li></ul><p><br></p>Manages Strategic Planning through:<p><br></p><ul><li> Developing long term objectives of SC&L and strategic guidelines </li><li> Developing and institutionalizing strategic planning process </li><li> Consolidating and reviewing long-term business plans of different Business Units (i.e., Forwarding, Warehousing, Last Mile, SC Services and others) </li><li> Facilitates cooperation and ensure overall strategic alignment between business units, departments, etc. </li><li> Creates the connection from our long term strategy into specific actions </li><li> Manages corporate performance through: </li><li> Definition of performance management concept, measures (KPIs), targets, benchmarks and process </li><li> Identification of continuous improvement opportunities throughout the organization </li><li> Collection and review of performance data and reporting to the management. </li><li> Co-lead and coordinate with Finance to perform annual department budget planning and funding </li><li> Co-lead and coordinate with Human Resources to perform annual personnel planning and budgeting </li></ul><p><br></p>Business Transformation –<p><br></p><ul><li> Organizes and delivers strategic and organizational wide transformation projects in line with SC&L’s future strategic direction </li><li> Develops and implements large-scale changes across the SC&L organization, underpinned with the appropriate business case, process mapping, structure and technologies. </li><li> Works closely with a variety of stakeholders to identify, scope and implement transformations that will positively impact the business as a whole. </li><li> Help instill a culture of development, guidance, and performance within SC&L </li><li> Take responsibility for building and maintaining a high-performance team, noting that this will be comprised of both full-time staff and Consultant support </li><li> Participate in setting performance requirements and recruiting for key positions across the Strategy & PMO Department </li><li> Set performance objectives, provide necessary support, evaluate / appraise staff and provide regular feedback on performance. </li><li> Promote a high-performance working environment embracing NEOM’s values. </li><li> Develop and implement a program of capacity development for Division staff. </li></ul><p><br></p><strong>Education & Experience</strong><p><br></p><ul><li> Professional Degree in Business or related field, Master’s Degree or Doctorate in Business Administration, Logistics or International Business Management preferred </li><li> 20+ years’ experience of strategy development, program management / coordination / administration, with at least 10 years in a senior executive or leadership position </li><li> 10+ years of experience of strategy management experience gained in a top tier, global Logistics company. </li><li> Experience in engaging with (virtual) teams and multiple workstreams concurrently. </li><li> Possess strong business and financial acumen which enables success in the strategic & commercial objectives of the organization. </li><li> Strong interpersonal and communication skills to interact with people across all levels. </li><li> Be a visionary leader who inspires trust, leading others with excellent stakeholder management skills. </li><li> Independent thinker with the drive to propel the growth of the organization. </li><li> Understanding of overall Supply Chain Management </li><li> Understanding of 3PL/4PL business models </li><li> Global understanding of sector market dynamics, logistics issues and trends </li><li> Expertise in areas of strategy development, including project management, business analysis and problem solving. </li><li> Excellent written and verbal communication skills in English language. </li><li> Industry experience gained in the Gulf Region desirable. </li><li> General Requirements </li><li> Ability and willingness to travel when necessary. </li><li> Ability to analyze and resolve complex issues, both logical and interpersonal </li><li> Ability to negotiate and defuse conflict. </li><li> Strong analytical and problem-solving skills. </li><li> Experience leading and managing high performing individuals and teams. </li><li> Ability to be a team player that motivates and educates other team members and comprehends complex, technical subjects. </li><li> Excellent prioritization skills to balance key priorities and be able to diversify managing style between diplomacy and tact with assertiveness. </li><li> Excellent verbal and written communication skills and the ability to effectively interact with a diverse group of individuals</li></ul>
